Terms & Conditions
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the BOXPRO HEALTH & FITNESS LTD mobile application (the “Service”) operated by BOXPRO HEALTH & FITNESS LTD. (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
For the purposes of these Terms and Conditions:
- Application means the software program provided by the Company downloaded by You on any electronic device, named BoxPro
- Application Store means the digital distribution service operated and developed by Apple. (Apple App Store) or Google. (Google Play Store) in which the Application has been downloaded.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
- Account means a unique account created for You to access our Service or parts of our Service.
- Country refers to: United Kingdom
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to BoxPro Health & Fitness Ltd, 160 City Road, London EC1V 2NX.
- Device means any device that can access the Service such as a computer, laptop, a cellphone/mobile phone, or a digital tablet.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Promotions refer to contests, sweepstakes, or other promotions offered through the Service.
- Service refers to the Application or the Website or both.
- Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.
- Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
- Third-party Social Media Service means any services or content (including data, information, products, or services) provided by a third party that may be displayed, included, or made available by the Service.
- Website refers to BoxPro, accessible from BoxProtraining.co.uk
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription.
At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or BOXPRO HEALTH & FITNESS LTD. cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting BOXPRO HEALTH & FITNESS LTD. customer support team.
A valid payment method, including a credit card, is required to process the payment for your Subscription. You shall provide BOXPRO HEALTH & FITNESS LTD. with accurate and complete billing information including full name, address, country, zip or postal code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize BOXPRO HEALTH & FITNESS LTD. to charge all Subscription fees incurred through your account to any such payment instruments.
Should automatic billing fail to occur for any reason, BOXPRO HEALTH & FITNESS LTD. will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.
Subscription details (including the price & content offered) may change at any time – BoxPro will provide 30 days’ notice, giving you the opportunity to reflect on the changes and amend/cancel your subscription.
- Subscriptions & Free Content
Free videos are available in-app by selection.
In order to view the premium content workouts under the section “BoxPro Training Camp,” you will need to subscribe to one of the subscription packages detailed below, available for monthly or yearly subscriptions.
BOXPRO HEALTH & FITNESS LTD. currently offers two subscription options for our premium workout content.
- Monthly Subscription (£2.99 per month)
- Yearly Subscription (£24.99 per year)
BOXPRO HEALTH & FITNESS LTD. in its sole discretion and at any time may modify the Subscription fees for the Subscriptions. Any Subscription fee change will become effective at the end of the then-current Billing Cycle.
BOXPRO HEALTH & FITNESS LTD will provide you with a reasonable prior notice of any change in Subscription fees to give you an opportunity to terminate or amend your Subscription before such change becomes effective.
Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
BOXPRO HEALTH & FITNESS LTD. Does not permit the sharing and/or distribution of any Content provided. The Service and its original content, features and functionality are and will remain the exclusive property of BOXPRO HEALTH & FITNESS LTD. and its licensors. The Service is protected by copyright as outlined under Intellectual Property within these terms.
- Content Changes
BOXPRO HEALTH & FITNESS LTD. in its sole discretion and at any time may modify the content provided.
BOXPRO HEALTH & FITNESS LTD will provide you with a reasonable prior notice of any change in Content to give you an opportunity to terminate or amend your Subscription before such change becomes effective.
Your continued use of the Service after the change comes into effect constitutes your agreement to pay the modified Subscription fee amount.
- Subscription cancellations
You may cancel your subscription renewal at any time – this can be done by visiting your Apple/Android user account subscription settings.
You will not receive a refund for the fees you already paid for your current subscription period and you will be able to access the Service until the end of your current subscription period.
Except when required by law, paid Subscription fees are non-refundable.
Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account.
You agree not to disclose Your password to any third party. If you allow any person to use your account under the credentials you are provided, you are wholly responsible, and you agree to accept responsibility for any and all activities or actions that occur under your account. You also accept that you accept responsibility for any misuse and understand we reserve the right to terminate your Account with us.
You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
- Placing Orders for Goods / Returns / Refunds
By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts, that you are over 18 years of age. If you allow any person including those aged under 18 years to use your account under the credentials you provided, you are wholly responsible, and you agree to accept responsibility for any and all activities or actions that occur under your account. You also accept any charges associated with their actions and no refund under these circumstances will be issued. You also accept that you hold full responsibility for any misuse and understand we reserve the right to terminate your Account with us.
Orders placed are shipped the next working day.
Once your order has been successfully placed and funds received, your goods will be posted using standard 2nd class shipping which is an estimated delivery time of 2-3 business days.
You will be notified by email once your goods have shipped.
If you are not satisfied with your items, you have 28 days from the date of your confirmed shipping to return the items back to us.
Any Goods you purchase can only be returned in accordance with these Terms and Conditions.
You should include all of the product instructions, documents, and wrappings. Goods that are damaged or not in the same condition as You received them, or which are worn simply beyond opening the original packaging will not be refunded. You should therefore take reasonable care of the purchased goods while they are in Your possession.
Once your items have been received, we will carry out an inspection of the items to ensure you have complied. We will reimburse You no later than 14 days from the day on which we have inspected and accepted your return. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
You will not have any right return or to cancel an Order for the supply of any of the following Goods:
- The supply of Goods made to Your specifications or clearly personalised.
- The supply of Goods which according to their nature are not suitable to be returned deteriorate rapidly or where the date of expiry is over.
- The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
- The supply of digital content is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.
Items must have the labels still in tack and not removed. Items that cannot have been worn and must be returned are the original packaging.
The cost of returns will be at your expense and will do not cover the cost of postage unless under circumstances where the mistake is our own.
Once your items have been received, we will carry out an inspection of the items to ensure you have complied with the above returns’ conditions. Once your return is accepted, you will receive a refund which does not include and is for the cost of the item only within 14 days which will be made to your original payment method.
- Your Information
If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit/debit card number, the expiration date of Your credit/debit card, Your billing address, and Your shipping information.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
- Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:
- Goods availability
- Errors in the description or prices for Goods
- Errors in Your Order
We reserve the right to refuse or cancel Your Order if fraud or an unauthorised or illegal transaction is suspected.
- Availability, Errors, and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
- Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in Customs duties, increased shipping charges, higher foreign exchange costs, and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards, or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorisation by your card issuer. If we do not receive the required authorisation, We will not be liable for any delay or non-delivery of Your Order.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
- Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of BOXPRO HEALTH & FITNESS LTD. and its licensors. The Service is protected by copyright and may not be used in connection with any product or service without the prior written consent of BOXPRO HEALTH & FITNESS LTD.
- Links To Other Web Sites
Our Service may contain links to third-party websites or services that are not owned or controlled by BOXPRO HEALTH & FITNESS LTD.
BOXPRO HEALTH & FITNESS LTD. has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites.
You acknowledge and agree that BOXPRO HEALTH & FITNESS LTD. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such third-party web sites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
You agree to defend, indemnify and hold harmless BOXPRO HEALTH & FITNESS LTD. and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password, or b) a breach of these Terms.
- Limitation Of Liability
In no event shall BOXPRO HEALTH & FITNESS LTD ., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
None of our employees hold medical or dietary qualifications and we are not licensed, medical care providers. We have not expertise in diagnosing, examining, or treating medical conditions of any kind.
We strongly recommend that you consult with your doctor before beginning any exercise program particularly if you have a personal or family history of high blood pressure, heart disease, chest pain, smoking, high cholesterol, obesity, bone or joint problems, or if you are pregnant.
If you have any concerns or questions regarding your health you should always contact your doctor. If you experience faintness, dizziness, pain, or shortness of breath at any time you must stop the physical activity immediately and contact your doctor before resuming.
The content of our App is not intended to replace or be a substitute for professional medical advice diagnosis or treatment. All content of our App has been created for information purposes only.
You must be in good physical condition before using any of our Products whether tangible or intangible.
Before using our Product you acknowledge and agree that by participating in physical activity there exists the possibility of physical injury. If you engage in any exercise in connection with any of our Products, you agree that you do so at your own risk.
You agree to discharge BOXPRO HEALTH & FITNESS LTD. of all liability for any and all claims and causes of injury including for any and all injury, loss, or damage of whatsoever nature including; personal injury, data, or loss of income to the extent permitted by the law of the State/Country where negligent or otherwise.
Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.
- Severability and Waiver
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
BOXPRO HEALTH & FITNESS LTD. its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure, or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components, or d) the results of using the Service will meet your requirements.
Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, script, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
- United States Residents Legal Compliance
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
- Governing Law
These Terms shall be governed and construed in accordance with UK law without regard to its conflict of law provisions. The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service.
Your use of the Application may also be subject to other local, state, national, or international laws. If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
These Terms and Conditions may have been translated if We have made them available to You on our Service.
You agree that the original English text shall prevail in the case of a dispute.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting us via email@example.com
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service and we advise you to cease to use the website, app, or any other service offered by us.
- Contact Us
If you have any questions about these Terms, please contact by here firstname.lastname@example.org